Non-Negotiables: “Are they really?”

Two years ago a 15-inch snowstorm showed me how horribly out of shape I was. I needed four shifts to shovel my driveway. The same day, a friend had a massive heart attack after shoveling his driveway. When we got another foot of snow six days...

Redefining Company and Brand Value

I have always been fascinated by the factors that determine the value of a product, company, brand or service. We have all experienced dramatic fluctuations in produce prices where simple demand and supply forces are at work, but looking at the...

My Journey to Fresh

This week, I spent three days in Philly, assisting a supermarket chain facing operational challenges. Later in the week, I was piloting a set of new produce items for a different retailer and the manufacturing vendor at a chain in New York. So...

Fear of the Unknown (Shrink, that is.)

“What happened to my product?” asked the new produce manager reviewing his month end gross profit report. When shrink performance is abnormal, unknown shrink has likely played a large part. Unfortunately, managers are frequently...

Mowing Over the Weeds

It’s been an unusually busy spring at our house. The combination of family and business responsibilities necessitated that some things get pushed to the bottom of the to-do list. Taking up the very last spot on that list is the yard –...