Heidi Chapnick, e-commerce expert for FreshXperts is the founder and CEO of Channalysis. Heidi has 30 years of operations experience leading projects with large grocers, healthcare, hospitality and online merchants and is a leading expert on e-commerce, mobile and retail integration. She is involved in the Grab and Go Revolution across industries. Her active authorship in major trade magazines is broadening industry knowledge on how to capture major customer targets, including millennials.
She assists clients in building strategic roadmaps both short and long term and uses a six step holistic approach to integrate all channels of sales for existing omnichannel businesses as well as advises retailers who are not yet omnichannel, but looking towards evolution.
Heidi has been elected to the Cambridge, Stanford and Canterbury Who’s Who, 2010-present.